02
Privacy and personal data protection policy
How Diamond Bay collects, uses, stores, shares and protects the personal data of visitors, customers, passengers and partners.
- Effective from:
- 07/23/2026
- Version:
- 1.0
Service provider details
The details below apply to every document on this page.
- Company name
- HA LONG DIAMOND BAY CO., LTD
- Trading as
- DIAMOND BAY
- Enterprise code / Tax code
- 5702224433Issued 29/04/2026 by the Department of Finance of Quang Ninh Province
- International travel business licence
- 22-0208/2026/CDLQGVN-GP LHQT
- Registered office
- Bai Chay, Quang Ninh, Vietnam
- Phone / Hotline
- +84 78 2224433
- info@diamondbay.vn
- Support & complaints email
- support@diamondbay.vn
- Personal data email
- privacy@diamondbay.vn
- Websites and domains covered
- diamondbay.vnhalong.diamondbay.vncruises.diamondbay.vnma.diamondbay.vndiamondbaycruises.comdiamondbaycruises.vndiamondbay.com.vn
The Vietnamese text is the original and the legally binding version; this translation is provided for convenience.
2.1Introduction and scope
This policy describes how Ha Long Diamond Bay Co., Ltd, trading as Diamond Bay (“Diamond Bay”, “we”), collects, uses, stores, shares and protects the personal data of visitors, customers, passengers, partners, agents and users of the websites, sub-domains, applications and online platforms it owns and operates.
The policy applies to:
- The Diamond Bay corporate website;
- The Diamond Bay Travel pages and landing pages;
- The Diamond Bay Cruises pages and landing pages;
- The Diamond Bay booking and B2B partner management system;
- Registration forms, quotation requests, booking, payment, newsletter, customer-care and other online channels linked directly to the platforms above.
Third-party websites or platforms linked from the Diamond Bay website are governed by their own policies, unless clearly published otherwise.